YGift | AI Companions
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Returns & Refunds

30-Day Return Guarantee

If it's not the right companion for you, contact us within 30 days of receiving your order.

Starting a Return

Contact us with your order number and the reason for your return. Our team will review the request and provide the applicable return instructions.

Return Instructions

Please contact us before sending an item back so that we can confirm where it should be sent and any conditions that apply.

Refund Processing

Once your return is received and inspected, we will process your refund. Submitting a request does not automatically complete a refund; our team will confirm the details with you.